Namecheap has significantly deteriorated in service and this has mostly happened since the time they swapped over to the new clunky and unreliable website. Not only are there significant practical features missing that were available in the older website but it is also significantly less intuitive. One can hazard a guess that their UI/UX design team needs to be fired for such a terrible job for not even having the basic sense of usability principles. However, domain providers have huge competition so a consumer has the privilege of shopping around. Cloud service providers like AWS and Google have also entered the domain market adding further competition. However, it is advisable to keep the hosting provider separate from the domain provider. But, chances are that many will be looking to AWS for domain registration and DNS services inclusive of all the additional scale out options, especially for production ready applications. Companies like namecheap will eventually be losing market value as they fade into the dust through their own failures of service. A few alternative options over namecheap for domains is provided below.
