21 December 2019

Recruitment Agencies

There are some glaring practices in recruitment industry. Some agencies actively practice reverse discrimination by only hiring women for roles such as nurse, personal assistant, receptionist, secretary, catwalk model, and others. However, if the tables were turned and if an agency were to only hire men there would likely be an uproar. This could equally be construed as sexism on part of the organizations that these recruitment agencies are working with to fill such roles. In a society where there is now apparently 100+ genders, how does one even know that the person is a man or a woman anymore? Would a transwoman/transsexual be rejected from such agency for employment? And, should one even care what gender they are? Institutional racism is also a major issue where the recruiter tends to pick candidates based on their inherent bias. Often under the covers the practice continues in some companies in form of cultural fit as an umbrella term. In fact, it doesn't just stop at gender and race. In many cases, it emerges there are all forms of hypocrisy that makes recruitment a very humanly flawed discipline. Also, how can a recruiter profile a candidate purely on basis of a phone and email conversation? And, it is practically impossible for a recruiter to be fully aware of all the skills listed on a person's resume. Such practices have a very dampening effect on the economic demand and supply for jobs and candidates in the market. AI certainly is the way to go to avoid such recruitment risks by retargeting on the things that really matter in employment which is more around the fairness for qualifications, practical experience, and skills to conduct one's job rather than to pass a judgement on their likability factor. However, an important aspect here is that AI should not only be approached via probabilistic methods. Just imagine what would happen if one were to probabilistically cluster bias based on someone's name in order to identify their ethnicity. Can you really tell someone's background based on their name alone? What if they are of mixed background? Won't they be an outlier? AI combines both logical reasoning as well as probabilistic methods.